Women in Banking Q&A Series: Brittney Martin
Triad Business Bank has a robust team of talented female professionals, all of which have unique and compelling stories worth telling. This Q&A series will shine a spotlight on the amazing women at Triad Business Bank as they share their industry experiences, professional advice, and personal interests.
In the third installment of our Women In Banking series, Client Services Manager, Brittney Martin, shares about her career in banking, ways the industry can continue to be inclusive to young professional mothers, and an important life lesson she has learned.
Q: Did you grow up in the Triad?
Brittney: I am originally from Ohio, but most of life, I have lived in the Triad.
Q: What are your main hobbies & interests outside of work?
Brittney: I enjoy golfing, camping, and trail riding horses with my family and friends.
Q: What causes are you passionate about?
Brittney: I am passionate about animal welfare. I am usually the first one friends call if they find an animal in need.
Q: What kind of music do you listen to?
Brittney: I have a little bit of everything in my music library.
Q: When you were young, what did you want to be when you grew up?
Q: Tell us about how you got into banking.
Brittney: I started working in retail banking as a Client Service & Sales Representative at Wells Fargo.
Q: What led you to your current position in banking?
Brittney: The desire to learn more about the commercial side of banking.
Q: What is your ultimate career goal in banking?
Brittney: I don’t know that I have an ultimate career goal in banking at this point in my life. One goal of mine is, to further develop my leadership and management skills.
Q: What are some aspects of the career that you enjoy?
Brittney: I enjoy meeting new people and building lasting relationships with clients.
Q: What are some challenges or obstacles you feel you have faced as a woman in banking, and how did you overcome those?
Brittney: I have struggled with being “too nice” due to the fear of being seen as aggressive if I was actually being assertive. I have started to find my voice and speak up when necessary.
Q: What woman/women impacted you most in your career?
Brittney: A few women come to mind. Susan Lambertson, who I worked many years in banking with, has always been my mentor and go-to woman for career advice, and Robin Hager, current President and COO of Triad Business Bank, for making a top executive position feel attainable.
Q: Where do you see the banking industry headed in the future? What are some trends you’ve noticed?
Brittney: The banking industry has become more and more electronic. However, I believe there will always be a need for a community banking model.
Q: How can the industry be more welcoming or inclusive of women?
Brittney: To continue building a flexible and supportive culture.
Q: What words of wisdom do you have to encourage younger generations to pursue careers in banking?
Brittney: Banking has offered me a positive work-life balance with the opportunity to give back to the community.
Q: What life lesson have you learned that you think will be beneficial to others?
Brittney: You learn nothing from life, if you think you’re right all the time.